Technical Support request

To request technical assistance, please complete and accept the conditions shown on the following form. One of our technicians will contact you shortly.

To request Technical Assistance, please complete the attached document with all necessary information:

  • installer/customer order number
  • Company name
  • Contact person
  • Telephone no. of the contact person that will be with the Technical Support
  • Address of the facilities
  • Town
  • Installed unit details

    • Unit model
    • serial number
    • fault area
    • voltage
      installation date
    • invoice number
    • optional items included
  • Reason for assistance request



  • Person that requested the intervention
  • All faults or incidents caused by improper use of the unit or derived from installation defects shall be exempt from the guarantee. In this case, the applicant shall be liable for the costs of the visit and the repairs.
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